"The single biggest problem in communication is the illusion that it has taken place." - George Bernard Shaw - Effective Communication is about more than just words. It's about understanding the needs and perspectives of others, and being able to convey your message in a way that is clear, concise, and impactful
“The real art of conversation is not only to say the right thing at the right place but to leave unsaid the wrong thing at the tempting moment.” Dorothy Nevill - Do you want to take your Communication Skills to the next level? Our Advanced Communication Skills course is designed to explore several important topics in conversational communication, in more depth, and will give you the tools you need to connect with others on a deeper level and get your message across.
Unlocking the Power of Your Emotions. Emotional Intelligence is the ability to identify and manage your own emotions and the emotions of others
SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.click here
SPECIAL OFFER: Book two places and get the third booking on the same course free of charge.