LEARNING OUTCOMES:

• Understand what it means to be assertive and self-confident
• Recognize that you have worth and are worthy of happiness
• Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
• Learn how to turn negative thoughts into positive thoughts
• Learn how to make requests so that you get what you want
• Learn that it's okay to speak up and to stand up for what you believe
• Learn to say no without being rude

COURSE OVERVIEW & CONTENT:

Assertiveness is not about being aggressive or confrontational, but rather about being confident and clear in your communication

The Assertiveness and Self-Confidence training course is designed to help professionals develop the skills and confidence needed to communicate effectively and assertively in the workplace. This course covers the fundamental principles of assertiveness, and provides participants with the knowledge and skills needed to express their thoughts, feelings, and needs in an open and direct way.

Participants in this course will learn about key assertiveness skills such as setting boundaries, communicating effectively, and handling difficult situations and personalities. They will also learn about self-confidence, and how to build and maintain it in the workplace.

Introduction to Assertiveness and Self-Confidence

• What Is Assertiveness?
• What Is Self-Confidence?
• The Importance of Assertiveness and Self-Confidence in the Workplace

What is Self-Esteem?

• Defining Self-Esteem
• What Are Some of the Things That Affect Our Self-Esteem?
• Origins of Low Self-Esteem
• Putting Things in Perspective

Improving Self-Esteem

• Stop Spreading Negative Messages
• Throw out Perfectionism

Building Self-Esteem

• Building Confidence in Others
• Creating Positive Impressions
• Overcoming Self-Doubt and Self-Limiting Beliefs

Esteemed Confidence

• Some Easy Ways to Increase Confidence

The Power of Thought

• Negative Thoughts
• Flip it Around
• Tyrone’s Thinking
• Debrief

Ask for What You Want

• What Do You Want?
• Four Ways to Successfully Ask for What You Want
  • Case Study

Create What You Want

• My Own Goal Setting

Applying Assertiveness and Self-Confidence in the Workplace

• Identifying Opportunities to Practice and Apply Assertiveness and Self-Confidence in The Workplace
• Creating a Personal Development Plan For Continued Growth and Improvement

COURSE DURATION: ONE DAY