Empowering Emotional Intelligence: The Key to Unlocking Your Full Potential for Growth

LEARNING OUTCOMES:

• Understand what Emotional Intelligence means, and its Importance in Personal and Professional Settings
• Recognize how our emotional health and physical health are related
• Developing the ability to recognize and understand one's own emotions and the emotions of others
• Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
• Understand the different emotions and how to manage them
• Improving communication skills through the use of emotional intelligence
• Increasing resilience and the ability to cope with stress and challenges
• Improving problem-solving skills through the use of emotional intelligence
• Create a personal vision statement
• Understand the difference between optimism and pessimism
• Validate emotions in others

 

COURSE OVERVIEW & CONTENT:

"Mastering Emotional Intelligence: Achieving Success in Your Personal and Professional Life"

Studies have shown that individuals with high levels of emotional intelligence tend to be more successful in their careers. This may be due in part to their ability to communicate effectively, solve problems, and build positive relationships with others.

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a key predictor of success in both personal and professional settings, and has been linked to a range of positive outcomes, including improved communication, stronger relationships, and increased resilience, and it’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.

History of Emotional Intelligence

• The Milestones:
  • Important People Who Have Contributed To the World of Emotional Intelligence

Introduction to Emotional Intelligence

• Definition and Explanation of Emotional Intelligence
• The Importance of Emotional Intelligence in Personal and Professional Settings

EI Blueprint

• Skills and Concepts Behind Identifying Emotions
• Understanding and Managing Emotions
• Using and Communicating Emotions

Improving Communication Skills through Emotional Intelligence

• The Role of Emotional Intelligence in Effective Communication
• Techniques for Using Emotional Intelligence to Improve Communication Skills

Optimism

• What is Optimism?
• ABC’s of Optimism
• Pessimism vs. Optimism
• Adversities
• How It Differs From Pessimism

Validating Emotions in Others

• Two Models to Validate Emotions in Others

Understanding and Recognizing Emotions

• The Seven Human Emotions
• Positives and Negatives
• The Emotional Map
• The Different Types of Emotions and How They Are Experienced
• Techniques for Identifying and Understanding One's Own Emotions
• Techniques for Recognizing and Understanding the Emotions of Others

Building Positive Relationships through Emotional Intelligence

• The Role of Emotional Intelligence In Building and Maintaining Positive Relationships
• Techniques for Using Emotional Intelligence to Build and Maintain Positive Relationships

Increasing Resilience and Coping With Stress and Challenges

• The Role of Emotional Intelligence in Increasing Resilience
• Strategies for Using Emotional Intelligence to Cope With Stress and Challenges

Improving Problem-Solving Skills through Emotional Intelligence

• The Role of Emotional Intelligence in Problem-Solving
• Techniques for Using Emotional Intelligence to Improve Problem-Solving Skills

Setting Your Personal Vision

• Defining Your Principles
• Understanding Your Values
• Considering Your Strengths and Talents
• What’s Standing in Your Way?
• Think in Terms of Relationships
• Creating Your Vision Statement
• Explore Own Emotions By Looking At
  • Principles, Values, Strengths, Talents, Potential Obstacles, and Relationships

 

COURSE DURATION: THREE DAYS