Building Better Teams


  • The value of working as a team
  • Ways to develop team norms, ground rules, and team contracts
  • How to identify their team player style and how to use it with their own team
  • Techniques for building team trust
  • The stages of team development and how to help a team move through them
  • The critical role communication skills will play in building and maintaining a team atmosphere
  • Ways that team members can be involved and grow in a team setting



Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

Building better teams is the process of developing and improving the effectiveness of a group of people working together towards a common goal. It involves creating a positive and collaborative team culture, setting clear goals and roles, and providing support and resources to team members. Building better teams can lead to increased productivity, innovation, and job satisfaction

With teams at the core of corporate strategy, an organization’s success can depend on how well team members operate together. How are their problem-solving skills? Is the team enthusiastic and motivated to do its best? Do they work well together? This one-day course can help participants get there!

Defining Teams

  • What Different Kinds of Teams There Are
  • Green Vegetables
  • What is a Team?

Establishing Team Norms

  • Characteristics of Teams
    • The Advantages and Disadvantages of Teams
  • Ground Rules
  • Team Contracts

Working as a Team

  • The Degrees of Support to Help a Team Work Through Controversial Issues

Your Team Player Type

  • What’s Your Team Player Type?
    • The Strengths and Weaknesses of Their Type and How to Use This Information To Their Advantage
  • What Does it Mean to Have a Number?
  • My Team Style

Building Team Trust

  • Why is Trust Important?
  • Building Trust
    • Establish and Build Trust on Their Team

The Stages of Team Development

  • Tuckman And Jensen’s Five Stages of Team Development:
    • Forming, Storming, Norming, Performing, and Adjourning

Team Building with TORI

  • Jack and Lorraine Gibb Team Development
    • The TORI Model


  • Defining Communication
  • Listening Skills

Becoming a Good Team Player

  • Ways to Increase Interaction among Their Team and Build Trust
  • Open Communication and Collaboration
  • Celebrating Team Successes and Recognizing Individual Contributions
  • Providing Support and Resources to Help the Team Achieve Its Goals




Find A Course


"The empathy and know your customer behind the design of the training is great!"

HR Manager, Strategic Thinking & Planning Course


"I am amazed by the quality of course"

Mr Michael, Supervisory Essentials Course


"Thank you for arranging for me to have this one-on-one class.  I think it was really the best option.  I was very happy with the day."

Ms Helen Redekopp, King Faisal Specialist Hospital & Research Centre - Business Succession Planning Course


Special Offers

SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.

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SPECIAL OFFERBook two places and get the third booking on the same course free of charge.