Assess Performance Through:
Mystery shopping is quite literally an insightful way to get a more thorough careful close-up on what goes on behind the scenes in your own & competitors’ backyards operations away from public eyes.
Customer is King’; what better way to find out what satisfies customers than to ask in order to provide what they need. SMART provide variable tools to assess your customer feedback with high accuracy, including individual interviews, focus groups and written questionnaires
SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.click here
SPECIAL OFFER: Book two places and get the third booking on the same course free of charge.