LEARNING OUTCOMES:

• Understand how important an orientation program is to an organization.
• Identify the role of the human resource department in the orientation program.
• Recognize how the commitment curve affects both new employees and their managers.
• Know what companies can do to deliver their promise to new employees.
• Determine the critical elements of effective employee training.
• Establish the importance of having an employee handbook for new and long-term employees.

COURSE OVERVIEW & CONTENT:

“Welcome to the team! Orientation is where you begin to navigate your way to growth and development with the company.”

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached.

A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money. Whether your company has two employees or a thousand employees, don’t leave employee retention to chance. Engage them from the moment they are hired; give them what they need to feel welcome, and let them impress you with what they bring to your company. This two-day workshop is just the start that you need!

Finding, Hiring, and Keeping Good People

• The Organizational Activities
  • Find, Hire, and Keep Good People
• How Those Activities Tie into an Orientation Process

Building Employee Commitment

• The Four Components
  • Clarity
    • Clarity Exercise
  • Competence
  • Influence
  • Appreciation

Perception

• Why Perception is Important
• Your Perceptions

Fast-Track Orientation

• What Kind of Orientation is Best for Short Term Employees

Designing a Successful Orientation Program

• Using your Experience
• Mistakes to Avoid
• Develop a Framework

Characteristics of a Successful Orientation Process

• The Top Ten Characteristics of a Successful Orientation Process
• How to Incorporate it into the Organization

The Commitment Curve

• The Big Picture
• Stages of the Curve
• Applying the Curve

The Nine Orientation Habits of World-Class Employers

• What World-Class Employers Do to Make their Orientation Program a Success

Obtaining Buy-In

• Get Buy-In From Supervisors

Employee Training

• Preparing Effective Training
• Addressing Learner Needs and Expectations
• Kolb’s Learning Styles
• Learning and Training Styles
• Building and Sustaining Interest
• Methodology
• Case Study

Adult Learning

• Principles of Adult Learning
• Applying the Principles

Working with External Providers

• What to Consider When Working With External Providers During Orientation

Helping People Make Connections

• Establishing Good Relationships
• The Value of a Workplace Buddy
  • Buddy, Please Help Me Out…

Creating Employee Manuals

• What Should Be Included in Employee Handbooks

A Bridge to Onboarding

• A Checklist of Necessary Items for the Orientation
• Activity:
  • Improve Current Orientation Process