WHO SHOULD ATTEND?

All employees who regularly lead or attend meetings
LEARNING OUTCOMES:

• Understand the value of meetings as a management tool
• Recognize the critical planning step that makes meeting time more effective
• Identify process tools that can help create an open and safe forum for discussion
• Develop and practice techniques for handling counterproductive behaviors

COURSE OVERVIEW & CONTENT

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.

The Basics for Effective Meetings

• The Key Characteristics of Successful Meetings
• The Types of Meetings and Alternatives to Holding a Meeting

The Best and Worst of Meetings

• Participants will work in small groups to identify the characteristics of effective meetings and ineffective meetings

Holding Productive Meetings

• Keys to Productivity
• Case Study

Preparing for Meetings

• Planning Guidelines, Including Tips on Determining the Time and Attendees

Agendas

• The Importance of Agendas
• Setting an Agenda
• Activity to Reinforce the Concepts
  • In Order

Setting the Place

• Things to Consider When Choosing the Location and Physical Setup for the Meeting

Leading a Meeting

• Skills for Leading a Successful Meeting
• Functions of a Leader
• Making Connections
• Your Role as Group Leader

Process and Content

• Defining Process and Content
• Rules of Work
• Different Techniques for Engaging Meetings
• Meeting Styles
• Facilitation Skills

How to Control a Meeting

• Dealing with Difficult People
• Mix and Match