Meeting Management: The Art Of Making Meetings Work


All employees who regularly lead or attend meetings

  • Understand the value of meetings as a management tool
  • Recognize the critical planning step that makes meeting time more effective
  • Identify process tools that can help create an open and safe forum for discussion
  • Develop and practice techniques for handling counterproductive behaviors


Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.

The Basics for Effective Meetings

  • The Key Characteristics of Successful Meetings
  • The Types of Meetings and Alternatives to Holding a Meeting

The Best and Worst of Meetings

  • Participants will work in small groups to identify the characteristics of effective meetings and ineffective meetings

Holding Productive Meetings

  • Keys to Productivity
  • Case Study

Preparing for Meetings

  • Planning Guidelines, Including Tips on Determining the Time and Attendees


  • The Importance of Agendas
  • Setting an Agenda
  • Activity to Reinforce the Concepts
    • In Order

Setting the Place

  • Things to Consider When Choosing the Location and Physical Setup for the Meeting

Leading a Meeting

  • Skills for Leading a Successful Meeting
  • Functions of a Leader
  • Making Connections
  • Your Role as Group Leader

Process and Content

  • Defining Process and Content
  • Rules of Work
  • Different Techniques for Engaging Meetings
  • Meeting Styles
  • Facilitation Skills

How to Control a Meeting

  • Dealing with Difficult People
  • Mix and Match

Course Price: