Managing Pressure and Maintaining Balance

LEARNING OUTCOMES:

• Apply a direct understanding of pressure points and their costs and payoffs
• Speak in terms related to emotional intelligence, optimism, and resilience
• Create a personalized toolkit for managing stressors and anger
• Work on priorities and achieve defined goals

COURSE OVERVIEW & CONTENT:

When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This one-day course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

Under Pressure!

• Causes and Costs of Workplace Pressure
• Benefits of Creating Balance

Getting to the Heart of the Matter

• Identifying Your Pressure Points
• Creating an Action Plan
• Facing Problems Head On
  • Tips For Facing Problems
• Seeking Help

Emotional Intelligence

• The Seven Human Emotions
• Plutchik’s Wheel of Emotions
  • The Emotional Map
• Validating Emotions in Others
• What is Optimism?
• Resilience

Coping Toolkit

• Building the Stress Management Kit
• Managing Anger
• Expressing Yourself

Getting Organized

• Working on Priorities
• Doing It!