Change: Management and Implementation

WHO SHOULD ATTEND?

This program is intended for:

• Section Heads and Department Heads responsible for managing change.
• Managers and leaders who need to implement change and internalise new processes and systems, including inter-personal behaviours.

LEARNING OUTCOMES

By the end of this programme, the participants will be able to:

• Understand change management and theories of change management
• Define the nature of change management in an organisation
• Foster an environment conducive to change
• Identify and mitigate risks when dealing with obstacles to managing change
• Implement an action plan for change

COURSE OVERVIEW & CONTENT

This course covers the performance outcomes, skills and knowledge required to successfully manage change. It gives insights into contemporary change management theories and assumptions and provides a model of the personal change process.

• Define The Nature Of Change Management In An Organisation

• Define Causes Of Change At A Personal And Organisational Level
• Pace Of Change
• Change, Technology And Innovation

• Change Management Theories

• Personal Change: Lewin’s Model
• Organisational Change: Kotter’s Model

• Foster An Environment Conducive To Change

• Discuss The Leader’s Role In Change Management
• Establish Strategic And Structural Context For Change
• Address Organisational Change Through People And Teams
• Accelerate Team Evolution Towards Change
• Saying No
• Case Study
• Personal Application

• Identify And Mitigate Risks When Dealing With Obstacles To Manage Change

• Identify And Highlight Risks
• Negative Effects On People
• Dealing With Conflict
• Inform Stakeholders Of Risks And Communicate Effectively
• Build And Maintain Positive Attitudes Towards Change
• Review And Internalise The Changes Into New Behaviours

• Implement A Change Plan

• Communicate Change With Confidence And Inspiration
• Assess Impact Of Change On Everyday Activities
• Empower People To Embrace Change
• Develop Teams Who Are Passionate About Achieving The End Goal Celebrate Wins And Personal Development When Change Is Successful

TRAINING METHODOLOGY

• Group Discussions
• Group & Individual Exercises
• Presentations
• Game
• Role Plays
• Self-Assessment
• Major Change Management Action Plan