Change: Management and Implementation


This program is intended for:

  • Section Heads and Department Heads responsible for managing change.
  • Managers and leaders who need to implement change and internalise new processes and systems, including inter-personal behaviours.


By the end of this programme, the participants will be able to:

  • Understand change management and theories of change management
  • Define the nature of change management in an organisation
  • Foster an environment conducive to change
  • Identify and mitigate risks when dealing with obstacles to managing change
  • Implement an action plan for change


This course covers the performance outcomes, skills and knowledge required to successfully manage change. It gives insights into contemporary change management theories and assumptions and provides a model of the personal change process.

  • Define The Nature Of Change Management In An Organisation
  • Define Causes Of Change At A Personal And Organisational Level
  • Pace Of Change
  • Change, Technology And Innovation
  • Change Management Theories
  • Personal Change: Lewin’s Model
  • Organisational Change: Kotter’s Model
  • Foster An Environment Conducive To Change
  • Discuss The Leader’s Role In Change Management
  • Establish Strategic And Structural Context For Change
  • Address Organisational Change Through People And Teams
  • Accelerate Team Evolution Towards Change
  • Saying No
  • Case Study
  • Personal Application
  • Identify And Mitigate Risks When Dealing With Obstacles To Manage Change
  • Identify And Highlight Risks
  • Negative Effects On People
  • Dealing With Conflict
  • Inform Stakeholders Of Risks And Communicate Effectively
  • Build And Maintain Positive Attitudes Towards Change
  • Review And Internalise The Changes Into New Behaviours
  • Implement A Change Plan
  • Communicate Change With Confidence And Inspiration
  • Assess Impact Of Change On Everyday Activities
  • Empower People To Embrace Change
  • Develop Teams Who Are Passionate About Achieving The End Goal Celebrate Wins And Personal Development When Change Is Successful


  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Game
  • Role Plays
  • Self-Assessment
  • Major Change Management Action Plan

Course Price: