LEARNING OUTCOMES:
COURSE OVERVIEW & CONTENT:
"Creating a diverse and inclusive workplace is not just the right thing to do, it's the smart thing to do." - Dr. John W. Rice Jr.
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.
We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations.
This one-day workshop will give you ways to celebrate diversity in the workplace while bringing individuals together.
Defining Diversity
How Does Diversity Affect Me?
Identifying Stereotypes
Wise Words
The Cornerstones of Diversity
How to Discourage Diversity
The STOP Technique
Managing for Diversity
Dealing with Discrimination
COURSE DURATION: ONE DAY
SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.
click hereSPECIAL OFFER: Book two places and get the third booking on the same course free of charge.