COURSE OVERVIEW & CONTENT:
"Business etiquette is just as important as technical know-how." - John C. Maxwell
Business Etiquette refers to the set of behaviors, manners, and unwritten rules that govern interactions between individuals in a professional setting. It encompasses a wide range of topics, including communication, dress code, punctuality, and office politics, among others.
If you’ve ever had an awkward moment where:
Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make.
This workshop will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.
Business Etiquette Basics
Test Your Business Etiquette
Business Card Etiquette
The Skill of Making Small Talk
Networking For Success
Do You Remember Names?
The Meet and Greet
Making that Great First Impression
Dress for Success
E-mail and Telephone Etiquette
COURSE DURATION: TWO DAYS
SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.click here
SPECIAL OFFER: Book two places and get the third booking on the same course free of charge.