COURSE OVERVIEW & CONTENT:
"The art of selling is the art of building relationships."
The key to long-term success in sales is building strong, lasting relationships with your clients
No one questions that making friends is a good thing. In this workshop, participants will discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
Focusing on Your Customer
What Influences People in Forming Relationships?
How to Win Friends and Influence People
Communication Skills for Relationship Selling
Managing the Mingling
COURSE DURATION: TWO DAYS
SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.click here
SPECIAL OFFER: Book two places and get the third booking on the same course free of charge.