LEARNING OUTCOMES:

• Understand the cultural, social norms of the UAE and how they differ from other countries.
• Develop cross-cultural communication skills and strategies for interacting with people from different cultural backgrounds.
• Learn about the cultural customs and traditions of the UAE, including dress codes, social customs, and religious practices.
• Develop cultural sensitivity and awareness in order to effectively navigate and work in a culturally diverse environment.
• Understand the business culture and etiquette in the UAE and how to effectively communicate and interact with colleagues and clients.
• Enhancing the ability to work effectively in a diverse and cross-cultural environment.
• Building relationships and networking effectively with people from various cultural backgrounds in the UAE.
• Being able to conduct business in a way that is respectful and appropriate in the UAE cultural context.

COURSE OVERVIEW & CONTENT:

"Bridge the Cultural Divide: A Guide to Understanding and Working with UAE Culture"

The UAE Cultural Awareness training is a course that helps individuals understand and appreciate the culture, values, and traditions of the United Arab Emirates. It covers topics such as the history and geography of the UAE, the Emirati way of life, business etiquette, and communication styles. The goal of this training is to improve cross-cultural communication and build more productive relationships with Emiratis. It is suitable for anyone who lives or works in the UAE, or plans to visit the country for business or leisure. By the end of the course, participants should have a deeper understanding of Emirati culture and be better equipped to navigate cultural differences in the workplace.  

This training may be particularly beneficial for individuals working in the UAE or interacting with Emiratis in a professional or personal capacity.

Introduction to the United Arab Emirates (UAE)

• Geography, History, and Demographics Of The UAE

Understanding the UAE's Cultural Values and Traditions

• The Role of Islam in the UAE Culture
• The Importance of Family and Community in the UAE
• Emirati Dress Code and Appearance
• Key Cultural Customs and Traditions, Such as Dress Codes, Gift-Giving, And Social Etiquette

Cross-Cultural Communication in the UAE

• Language Barriers and the Use of Translation Services
• Different Communication Styles and How to Adapt to Them
• Tips for Building Rapport And Maintaining Professional Relationships in the UAE

Doing Business in the UAE

• Overview of the Business Culture in the UAE
• Understanding Local Business Etiquette and Protocol

Cultural Sensitivity and Awareness

• The Importance Of Cultural Sensitivity And Awareness In The UAE
• Tips for Avoiding Cultural Misunderstandings And Building Cultural Intelligence
  • Dos and Don’t
  • Respect for Elders and Authority Figures
  • Greetings and Social Interactions
  • Use of Social Media
• Case Studies and Role-Playing Exercises to Practice Cultural Sensitivity and Awareness In Real-World Scenarios

COURSE DURATION: ONE DAY