MS Office Outlook (Online Session (Zoom))

Over the duration of this training session you will be enlightened by learning topics such as: dealing with messages; using the calendar, tasks, notes, contacts; and connecting social networks to Outlook. The final modules of the course look at Quick Steps and how to customize the interface.


Module 1: The Basics

  • Getting Started
  • About the Notification Icon and Windows 8 Notifications
  • Using the Folder Pane
  • Using Peeks
  • Review Questions

Module 2: Working with E-Mail Messages

  • Opening Messages
  • Replying to Messages
  • Forwarding Messages
  • Deleting Messages
  • Review Questions

Module 3: Creating Messages

  • Creating a New Message
  • Formatting Text
  • Attaching Files or Items
  • Changing the Theme
  • Checking Your Spelling
  • Sending the Message
  • Review Questions

Module 4: Working with the Calendar

  • Opening the Calendar
  • Creating a New Appointment
  • Creating a Meeting
  • Using the Daily Task List
  • Changing the Calendar View
  • Using the Weather Bar
  • Review Questions

Module 5: Working with Tasks

  • Opening the Tasks Folder
  • Creating Tasks
  • Changing the Task View
  • Updating Task Completion
  • Deleting Tasks
  • Review Questions

Module 6: Working with Notes

  • Opening the Notes Folder
  • Creating and Deleting Notes
  • Changing the Note View
  • Arranging Notes
  • Review Questions

Module 7: Working with People

  • Opening the People Folder
  • Creating a New Contact
  • Marking a Contact as a Favorite
  • Changing the Contact View
  • Creating a Contact Group
  • Review Questions

Module 8: Using Social Networks

  • Connecting to Social Networks
  • Viewing Social Network Contacts
  • Viewing Social Network Information
  • Removing Social Networks
  • Review Questions

Module 9: Getting Organized

  • Creating Folders
  • Moving Items into Folders
  • Categorizing Items
  • Using Search
  • Using Filter
  • Handling Junk Mail
  • Review Questions

Module 10: Using Conversations

  • Understanding Conversations
  • Expanding and Collapsing Conversations
  • Viewing Conversation Messages
  • Turning Conversations On or Off
  • Cleaning Up a Folder or Conversation
  • Ignoring a Conversation
  • Review Questions

Module 11: Using Quick Steps

  • Using Default Quick Steps
  • Creating New Quick Steps
  • Deleting Quick Steps
  • Resetting Quick Steps
  • Review Questions

Module 12: Customizing the Interface

  • Changing Ribbon Display Options
  • Customizing the Quick Access Toolbar
  • Hiding and Showing Ribbon Tabs
  • Creating Custom Ribbon Tabs
  • Resetting Interface Changes
  • Review Questions

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