COURSE OVERVIEW & CONTENT:
"Effective supervision is not just about giving orders, but about empowering and guiding your team."
The role of supervisors in companies is critical for ensuring that teams and departments are working effectively and efficiently. Supervisors are responsible for overseeing the work of subordinates, providing guidance and support, and ensuring that projects and tasks are completed on time and to a high standard. They also play a key role in promoting team morale, addressing conflicts, and facilitating communication between team members and other departments.
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement.
Attending The Professional Supervisor Program provides numerous benefits to supervisors and aspiring supervisors. The program provides a comprehensive overview of the responsibilities of a supervisor and equips individuals with the necessary skills, knowledge, and techniques to succeed in this role.
This three-day workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!
Adjusting to Your Role
A Supervisor’s Responsibilities
The Situational Leadership Model
What’s Your Type? How About Mine?
Team Building Tips
Developing a High-Performing Team
Orientation and Onboarding
Training Tips and Tricks
Doing Delegation Right
Dealing with Conflict
Managing Disciplinary Issues
COURSE DURATION: THREE DAYS
SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.click here
SPECIAL OFFER: Book two places and get the third booking on the same course free of charge.