Change: Management and Implementation

WHO SHOULD ATTEND?

This program is intended for:

  • Section Heads and Department Heads responsible for managing change.
  • Managers and leaders who need to implement change and internalise new processes and systems, including inter-personal behaviours.
     

LEARNING OUTCOMES

By the end of this programme, the participants will be able to:

  • Understand change management and theories of change management
  • Define the nature of change management in an organisation
  • Foster an environment conducive to change
  • Identify and mitigate risks when dealing with obstacles to managing change
  • Implement an action plan for change
     

COURSE OVERVIEW & CONTENT

This course covers the performance outcomes, skills and knowledge required to successfully manage change. It gives insights into contemporary change management theories and assumptions and provides a model of the personal change process.
 

  • Define The Nature Of Change Management In An Organisation
  • Define Causes Of Change At A Personal And Organisational Level
  • Pace Of Change
  • Change, Technology And Innovation
     
  • Change Management Theories
  • Personal Change: Lewin’s Model
  • Organisational Change: Kotter’s Model
     
  • Foster An Environment Conducive To Change
  • Discuss The Leader’s Role In Change Management
  • Establish Strategic And Structural Context For Change
  • Address Organisational Change Through People And Teams
  • Accelerate Team Evolution Towards Change
  • Saying No
  • Case Study
  • Personal Application
     
  • Identify And Mitigate Risks When Dealing With Obstacles To Manage Change
  • Identify And Highlight Risks
  • Negative Effects On People
  • Dealing With Conflict
  • Inform Stakeholders Of Risks And Communicate Effectively
  • Build And Maintain Positive Attitudes Towards Change
  • Review And Internalise The Changes Into New Behaviours
     
  • Implement A Change Plan
  • Communicate Change With Confidence And Inspiration
  • Assess Impact Of Change On Everyday Activities
  • Empower People To Embrace Change
  • Develop Teams Who Are Passionate About Achieving The End Goal Celebrate Wins And Personal Development When Change Is Successful
     

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Game
  • Role Plays
  • Self-Assessment
  • Major Change Management Action Plan
     

COURSE DURATION: THREE DAY

  • Date:

  • 12-December-2017 » 14-December-2017
  • Location:

  • Dubai

  • Investment:

  • US$ 1,395

  • Book Online

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Testimonials

"The empathy and know your customer behind the design of the training is great!"

HR Manager, Strategic Thinking & Planning Course

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"I am amazed by the quality of course"

Mr Michael, Supervisory Essentials Course

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"Thank you for arranging for me to have this one-on-one class.  I think it was really the best option.  I was very happy with the day."

Ms Helen Redekopp, King Faisal Specialist Hospital & Research Centre - Business Succession Planning Course

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Special Offers

SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.

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DECEMBER OFFER: Book today and save 10%.

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SPECIAL OFFERBook two places and get the third booking on the same course free of charge.