Train The Trainer


This programme is ideal for new trainers or experienced trainers who have not had formal education in training. It is also for those trainers who need a refresher to improve their classroom techniques and methods to transfer learning to work situations.

Also its intended for any Manager, Supervisor or Team Member who needs to deliver training within the workplace.


By the end of this programme, the participants will be able to:

  • Recognize the importance of considering the participants and their training needs, including the different learning styles and adult learning principles
  • Know how to write objectives and evaluate whether these objectives have been met at the end of a training session
  • Develop an effective training style, using appropriate training aids and techniques
  • Design a training course targeted for adult learners
  • Plan the delivery of a course by ensuring that all the key elements of effective training are present
  • Learn how to communicate one's message effectively
  • Develop techniques to overcome barriers to learning
  • Gain techniques for providing encouragement and coaching during the training process
  • Conduct a short group training session that incorporates these training concepts
  • Evaluate peers and also receive feedback during class


Most trainers today probably didn’t start out to be trainers. They often work in a field where they develop extensive knowledge and then are asked to share what they know. Many trainers have some experience with teaching, writing, or leadership, although they come from nearly every field.

As such, people who work as trainers are often put into difficult situations without much understanding of what training is or how to do it well. We know that being a good trainer is the result of developing skills to bring information to an audience. This information will then engage, empower, and encourage continued learning and development.

This programme will give you the skills that you need so that your students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace.

Participants will also have the opportunity to conduct a short group training session that incorporates these training concepts.

  • Defining A Successful Training Programme
  • What Successful Training Looks Like
  • About Audiences
    • Different Audiences And Their Expectations
  • Advantages of Workplace Training
  • What Makes A Successful Trainer?
  • Key Characteristics
    • The Characteristics Of A Successful Trainer
  • Mistakes And Solutions
    • Common Mistakes Made By Trainers
    • Brainstorm Some Ways To Avoid Or Resolve Issues
  •  Stimulating A Readiness To Learn
  • A Word About Adult Learning
  • Explore The Differences Between Adult And Child Learners
  • Principles Of Adult Learning
  • The Key Principles Of Adult Learning
  • The Learning Process
  • The Four Basic Steps In Learning
  • Tying The Tie
  • What’s Your Type? How About Mine?
  • A Look At Four Main Types Of Trainers
  • Explore Each Type And Discuss How This Knowledge Can Help Becoming Better Trainers
  • Assessing Your Preferences
  • What Does It Mean To Have A Number?
  • The Experiential Learning Cycle
  • Learning Styles
  • Applying The Learning Cycle
  • The Four-Stage Cycle
  • Introverts And Extroverts
  • Introversion/Extroversion Survey
  • Case Study
  • How To Use That Knowledge In Training
  • The Training Process
  • Process In Brief
  • When Is Training Necessary?
  • Three Steps To An Efficient Needs Analysis
  • Performing A Needs Analysis.
  • Planning Training
  • Develop The Training And Prepare Employees
  • Developing Objectives
  • Writing Objectives
  • Researching Content
  • Planning An Interactive Programme
  • Choosing Training Methods
  • Conduct The Training
  • Training Methods
  • Environmental Concerns
  • Designing A Learning Sequence
  • The Four Parts Of An Effective Learning Sequence
  • The Model
  • Sample Sequences
  • Adding Games
  • The Value of Games
  • Types of Games
  • How To Choose Games To Add To the Training
  • Setting The Climate
  • Some Of The Key Factors That Set The Training Climate
  • Presentation Skills
  • Different Ways To Communicate With The Audience, Including:
    • Telling
    • Showing
    • Non-Verbal Communication
    • Using Notes
  • Telling Vs. Showing
  • The Delivery
  • Tips For Stunning Visuals
  • Types Of Visual Aids
  • Dealing With Difficult Trainees
  • Identify Types Of Difficult Trainees And Ways To Deal With Them
  • On-The-Job Training
  • Job Instruction Training (Or On-The-Job Training)
  • A Four-Step Plan To Make Job Training A Success
  • Training Presentations
  • Present Short Training Programme
  • Evaluations 
  • Examine Several Methods That Participants Can Use To Evaluate The Success Of Their Programme


The course contains a pre-course assignment where delegates need to prepare a mini training session.

During the course, they will learn how to improve their training and at the end, they will deliver this training once more to be evaluated based on a set of performance criteria. The delegates can practice their training session at home after learning a number of key topics during the first day and proceed to present their updated version during the second and third day for evaluation and feedback.

Participants will be videoed and have the opportunity for individual and group critique. The facilitator will individually give feedback to each participant on the 1-2 key areas that they need to concentrate on. Course number is limited to Ten.


  • Group Discussions
  • Group & Individual Exercises
  • Mini Training Sessions
  • Practical Activities/ Exercises
  • Feedback
  • Self-Assessments
  • Action Plan


Find A Course


"The empathy and know your customer behind the design of the training is great!"

HR Manager, Strategic Thinking & Planning Course


"I am amazed by the quality of course"

Mr Michael, Supervisory Essentials Course


"Thank you for arranging for me to have this one-on-one class.  I think it was really the best option.  I was very happy with the day."

Ms Helen Redekopp, King Faisal Specialist Hospital & Research Centre - Business Succession Planning Course


Special Offers

SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.

click here

SPECIAL OFFERBook two places and get the third booking on the same course free of charge.

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