Being an Effective Team Member

WHO SHOULD ATTEND?

This program is intended for all individuals who work in teams.
 

LEARNING OUTCOMES

By the end of this programme, the participants will be able to:

  • Define their team values, expectations and ground rules in order to be part of a cohesive team.
  • Recognize how to be a proactive team member
  • Use strategies for being an effective team member
  • Develop communication influencing and conflict resolution skills  that will ensure they become an effective team member in any team
  • Understand the elements that foster collaboration within teams and organizations
     

COURSE OVERVIEW & CONTENT

A truly effective team is equal to more than the sum of its parts. And it takes the dedication of every member of the team. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first, which means maximizing your contributions to help the team accomplish its purpose. This course covers strategies and techniques to help you become an effective and valued member of your team. Specifically, you'll explore ways for adopting a positive approach to being on a team, like recognizing the benefits of working on a team and learning to tolerate team member differences. You'll also learn how to work proactively and collaboratively with members of your team as you achieve your team's goals.
 

  • Team Characteristics
  • What Is A Team?
  • Department Teams
  • Cross Functional Teams
  • Project (Short Term) Teams
     
  • Values, Roles And Ground Rules
  • Following Organization Values
  • Team And Individual Values
  • Different Team Roles
     
  • Communicating Among Team Members
  • The Basics Of Face-To-Face Communication
  • Creating Effective Oral Communication
  • Overcoming Barriers To Communications
     
  • Effective Listening
  • Understanding The Skill Of Active Listening
  • Active Listening Vs Passive Listening
  • Avoid Interruption
     
  • Team Meetings
  • Brainstorming
  • Speaking Up
  • Appreciate And Respect Ideas That Are Shared
  • Shine The Light On Yourself
     
  • Collaboration Within And Among Teams
  • Receiving Critical Feedback Effectively
  • Dealing With Difficult Colleagues
  • Dealing With A Difficult Team Leader
  • Analyzing The Various Styles For Influencing
     
  • Rules For Effective Collaboration
  • Understanding Positive And Negative Attitudes
  • Learning To Give Effective Feedback To Others With Scripts
     
  • Green Light – Red Light Thinking
  • Avoid Thoughts That Can Create Conflicts In The Organization
  • Share Ideas With Others For Confirmation
     
  • Sources Of Conflict
  • Understanding Constructive Vs. Destructive Conflict
  • Digging Down To The Roots Of Conflict
     
  • Conflict Resolution
  • Obtaining The Benefits Of Positive Conflict
  • Employing An Effective Conflict Management Model

     

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Self-Assessments
  • Variety Of Games
  • Action Plan
     

COURSE DURATION: TWO DAY

  • Date:

  • 10-December-2017 » 11-December-2017
  • Location:

  • Dubai

  • Investment:

  • US$ 930

  • Book Online

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Testimonials

"The empathy and know your customer behind the design of the training is great!"

HR Manager, Strategic Thinking & Planning Course

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"I am amazed by the quality of course"

Mr Michael, Supervisory Essentials Course

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"Thank you for arranging for me to have this one-on-one class.  I think it was really the best option.  I was very happy with the day."

Ms Helen Redekopp, King Faisal Specialist Hospital & Research Centre - Business Succession Planning Course

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Special Offers

SPECIAL OFFER: Book today for Customer Care for Customers With Special Needs Programme and save 30% for in-house programme.

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OCTOBER OFFER: Book today and save 10%.

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SPECIAL OFFERBook two places and get the third booking on the same course free of charge.